What is the Health Score?
On your Accounts dashboard, every email account has a Health Score displayed as a percentage (e.g., 98%) next to the Fire icon.
This is not a vanity metric. It is a real-time calculation based on the performance of your account within the SendScale Warmup Network over the last 7 days.
The Formula:
Health Score=(Total Warmup Emails SentWarmup Emails Landing in Inbox )×100
If your account sends 100 warmup emails and 98 land in the Primary Inbox while 2 land in Spam, your score is 98%.
Interpreting Your Score
95% - 100% (Excellent):
Action: Safe to send full volume. Your domain is trusted by major providers.
85% - 94% (Good/Caution):
Action: Monitor closely. You may be hitting some spam filters. Consider lowering your daily sending limit by 20% until the score recovers.
< 85% (Critical):
Action: STOP CAMPAIGNS IMMEDIATELY.
Diagnosis: Your domain has likely been flagged. If you continue sending cold emails, you will burn the domain permanently.
Recovery: Leave the account in Warmup Only mode for 1-2 weeks. Do not send a single sales email until the score rises above 90%.
Why Scores Fluctuate
It is normal for scores to bounce between 95% and 100%.
Google Updates: Gmail changes its spam algorithms daily. A dip might just be an algorithm adjustment.
Content Issues: If you launched a new campaign with "spammy" words (e.g., "Free", "Guarantee"), you might see your health score dip 24 hours later. This is your signal to rewrite the copy.
Pro Tip: If you see "N/A" or "-" as your score, it means the account hasn't been warming up long enough (less than 3-5 days) to generate statistically significant data. Be patient.